Privacy Policy

1. Introduction

At Peers Exchange (PeeX), we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store and protect your information when you use our payment services and digital platforms.

2. Information we collect

We collect different types of information to provide and improve our services:

2.1 Personal data

• Full name and identification information
• Email address and phone number
• Postal address and country of residence
• Identification documents (ID card, passport)
• Banking and payment information

2.2 Usage data

• Transaction history
• IP address and location data
• Browser type and operating system
• Pages visited and time spent on the platform

2.3 Cookies and similar technologies

We use cookies to improve your experience. For more details, see our Cookie Policy.

3. How we use your information

Your information is used to:

• Provide our services: Transaction processing, account management, customer support
• Security: Fraud prevention, identity verification, regulatory compliance
• Communication: Transaction notifications, service updates, important information
• Improvement: Performance analysis, new feature development
• Marketing: With your consent, sending personalized offers and promotions

4. Information sharing

We never sell your personal data. We may share your information with:

• Payment partners: Banks, mobile money operators, transfer networks
• Service providers: Hosting, analytics, technical support
• Regulatory authorities: Compliance with anti-money laundering and other legal obligations
• Affiliated entities: PeeX group companies for internal operations

5. Data security

We implement robust security measures to protect your information:

• SSL/TLS encryption for all data transmissions
• Secure storage with encryption at rest
• Multi-factor authentication available
• Continuous monitoring and threat detection
• Regular security audits

6. Your rights

In accordance with applicable regulations, you have the following rights:

• Right of access: Obtain a copy of your personal data
• Right of rectification: Correct inaccurate information
• Right to erasure: Request deletion of your data
• Right to portability: Receive your data in a structured format
• Right to object: Object to the processing of your data
• Right to withdraw consent: Withdraw your consent at any time

To exercise these rights, contact us at privacy@peexit.com

7. Data retention

We retain your personal data as long as necessary to:

• Provide the requested services
• Meet our legal and regulatory obligations
• Resolve disputes and enforce our rights

Transaction data is generally retained for 10 years in accordance with financial sector regulatory requirements.

8. Protection of minors

Our services are not intended for persons under 18 years of age. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with information, please contact us immediately.

9. International transfers

Your data may be transferred and processed in countries other than your country of residence. We ensure that such transfers are made in accordance with applicable laws and that appropriate safeguards are in place to protect your data.

10. Policy changes

We may update this policy periodically. In case of significant changes, we will notify you by email or via a notification on our platform. The 'last updated' date at the top of this page indicates when the policy was last revised.

11. Contact us

For any questions regarding this privacy policy or your personal data: